Having specialised in Hybris software since 2007, Portaltech Reply has built their brand around their world-leading expertise in this area. Recognised as the most advanced e-commerce solution on the market, Hybris is a resource-intensive enterprise-level technology which requires a large technical team with specialist knowledge.
The growing importance of multi-channel retailing has led to a huge demand for the company’s unique Hybris services. Implementing the global, enterprise-level projects put large strains on Portaltech Reply’s resources. The company found themselves with a high weighting towards senior talent, whose experience and capability in an area of severe talent shortages increasingly made their workforce costs unsustainable.
Recognising that their business had become more top-heavy than they would like, Portaltech Reply wanted to build out the base of their organisational pyramid to bring in the next generation of talent and ensure their Hybris capability is sustainable. Creating their own high quality talent pipeline by introducing a graduate scheme was a potential solution, but the company recognised that the time burden of training new employees would be untenable.