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Infrastructure Service Manager / Service Delivery Manager

London, London, England
Permanent / £60000 - £70000 per annum + benefits

Infrastructure Service Manager / Service Delivery Manager / Operations Manager – Windows/Unix/Linux / Change & Problem Management

A leading financial institution is looking for a technical Infrastructure Service Manager to join their team in London for up to £70,000 basic salary.

The successful Service Manager will work alongside the Operations team to help improve and maintain one of the firm’s core infrastructures for their specialised and unique platform. You will work closely with the Development team and Project Managers and be responsible for the problem and change management of the company’s large, complex and mission critical environment.

Key Responsibilities:

  • Lead resolution of the global service problems.
  • Problem management of allocated problems to identify the cause and recommend appropriate action to prevent future failures.
  • Coordinate delivery and manage the communication for the Service Improvement Plans.
  • Champion continuous improvements across the local teams.
  • Be accountable for process alignment through ITIL practises.

Key Skills:

  • Strong technical background in Operations.
  • Service Delivery.
  • Change Management.
  • Problem Management.

This is an ideal opportunity for someone looking to join a high achieving team within a leading and growing firm.

Ideal Background: Mission critical, high availability and high pressured environment.

Previous Role: Operations/Infrastructure/Development Manager who has Service Delivery responsibilities. Or a Service Delivery Manager with a strong technical background in operations.

Location: London

Salary: £60,000 – £70,000 basic salary.

Infrastructure Service Manager / Service Delivery Manager / Operations Manager – Windows/Unix/Linux / Change & Problem Management

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