International Digital Media organisation is looking for an experienced Professional Services Consultant to join their UK team. The Professional Services Consultant will work closely with customers influencing revenue and customer loyalty, and will attract other customers within that vertical market space. You will gather, define, and document customers’ digital business needs and requirements. The successful candidate will come from a digital media background, or will have worked in a consultant or external customer facing role. PLEASE NOTE: only candidates from within the UK and who are eligible to work in the UK will be considered. All CVs must be sent in a Microsoft word document.

Essential skills, which must be included where relevant in the CV: – At least 1-2 yrs experience in web development, product support, training, or consulting in a high-tech environment – Proficiency in HTML and JavaScript essential. This is not a programming role but will involve customisation, using a working knowledge of HTML and JavaScript, for client requirements – Advanced skills in Microsoft Excel – Work effectively in fast-paced environment – Ability to communicate effectively with both technical and non technical audiences verbally and in writing – Proficiency with ecommerce and/or content management systems highly preferred – Excellent client facing and communication skills are essential

Responsibilities: Define technical data collection solution and create Javascript tagging instructions. You will configure applications to meet customers’ needs and requirements, will perform on-site and remote implementation services for customers, and will conduct formal/informal training and provide guidance to customers in implementing best practices.